Tailored AI in production
We build and run AI services and workflows tailored to your needs — from LLM-powered automation to models we train ourselves.
AI creates real value first when it is shaped around your business — not the other way around. We design, build and run AI services and workflows tailored to your needs: automation that takes work off your team’s hands, assistants that know your data, and models trained on your reality. We take responsibility for the whole journey, from identifying the right use case to running the service in production.
With ITCM WorkTracker we have built AI workflows end to end: agents pick up tasks, plan and execute the work, verify the result and report back — with a human in control of what gets approved. The same approach applies to your processes. Whether it is order handling, content production, support or internal administration, we build workflows where AI does the heavy lifting and your team keeps the judgement calls.
Not everything is solved with a large language model. For our e-commerce recommendation engine we develop and train our own AI model on the shop’s actual behaviour data — what customers view, buy and combine — to deliver recommendations that lift conversion and average order value. When your problem calls for it, we build and train custom models that stay yours, on data that stays yours.
An AI service is never finished at launch. We host, monitor and continuously evaluate the services we build — measuring quality, catching drift and improving prompts, models and workflows as your business changes. Everything runs on infrastructure we control, with GDPR and data protection designed in from the start.